Terms of Service
When the repair process has begun after the signing of the work order associated with repair, the customer has consented to the policy below and all its attributes.
Manufacturer Warranties
You recognize that GeekRemedy is an independent, third party repair technician not affiliated with any original manufacturer or insurance company and that having your device repaired or worked on by GeekRemedy may void any manufacturer warranty or ability to utilize insurance providers. GeekRemedy is not responsible for any warranty that is considered void after repair services by GeekRemedy have been rendered.
Replacement Parts
You recognize that GeekRemedy is an independent, third party repair technician not affiliated with any original manufacturer. Like any repair provider outside the original manufacturer, GeekRemedy does not always have access to original equipment manufacturer (OEM) parts.
You recognize that after any service is performed, the damaged parts that are replaced during service become property of GeekRemedy. Upon payment for any repair or service, you forfeit any claim on the damaged parts that were replaced during the repair or their value.
Limitation of Liability
Repair of replacement of this your product, as provided herein, is your exclusive remedy. GeekRemedy shall not be liable for any indirect, special, incidental, exemplary, or consequential damages, including, but not limited to, lost data, lost revenues, lost profits, rental of replacement equipment, downtime, damage to property, and third-party claims, arising out of any theory of recovery, including warranty, contract, statutory or tort, notwithstanding the term of any warranty or any warranty implied by law, or in the event that any warranty fails of its essential purpose. In no event will GeekRemedy's total cumulative liability exceed the purchase price of the device or service. Use of the device is at your own risk.
Accessing Data on Customer Devices
As part of our required diagnostic testing, certain applications containing customer data (such as camera to test front and rear camera and dial pad), may need to be accessed to thoroughly test the device’s functionality. This process is essential to ensuring we have done our due diligence in repairing your device to the best of our ability. This information is never intentionally exposed in any way and will not be mishandled or sold to third party companies for any purpose. GeekRemedy will never transfer or copy data on a customer's device to any other equipment without customers express consent or unless the operation is required to complete the services requested by the customer.
Data Loss
Customer agrees that prior to GeekRemedy servicing of any customer equipment, it is customer’s responsibility to: (1) backup all data, software, information, or other files stored on customer’s computer disk drives, peripherals, MP3 player, DVD player, camcorder, digital camera or on any other electronic storage device; and (2) remove all compact disks, floppy disks DVDs or other media from customer’s product, as applicable. GeekRemedy shall not be liable under any circumstances for any loss, disclosure, alteration, or corruption of any data, software, information, files, videotapes, compact disks, floppy disks, laser disks, cassettes, DVDs, film, or other media
.Liquid Damage Diagnostic and Board Cleaning Service
You understand that due to the nature of liquid damage, a device that may arrive in “working” or "partially working" condition with liquid damage present, may not work after the diagnostic is performed. Liquid causes corrosion and rust on many components which can result in reduced device functionality after disassembly and re-assembly.
You understand that if a device is operable upon arrival it is recommended that you back up the device before leaving it to be diagnosed. GeekRemedy is not responsible for any data loss/ non-working devices after a diagnostic is performed in the presence of liquid damage.
You understand that the goal of a liquid cleaning service is to get the motherboard of the device in an operable condition. This service does not include non-integrated parts such as physical buttons, batteries, Wi-Fi cards/cables, or any other components that are not built into the motherboard itself.
You understand that if the liquid damage motherboard cleaning service resolves all device issues, then customer will be responsible for the liquid damage motherboard cleaning fee stated on the work order.
You understand that if additional non-integrated components are needed to fix the device, you will be contacted with a detailed price quote.
Repair Time and Delivery
GeekRemedy will make reasonable efforts to deliver repaired equipment within the estimated time of delivery, but does not guarantee that a repair will be completed within a specific period of time. GeekRemedy shall not be liable for any failures or delay in service due to any cause beyond its control. GeekRemedy reserves the right to refrain from providing the repairs or services ordered and instead refund customer’s payment at its sole discretion.
Manufacturer Warranties
You recognize that GeekRemedy is an independent, third party repair technician not affiliated with any original manufacturer or insurance company and that having your device repaired or worked on by GeekRemedy may void any manufacturer warranty or ability to utilize insurance providers. GeekRemedy is not responsible for any warranty that is considered void after repair services by GeekRemedy have been rendered.
Replacement Parts
You recognize that GeekRemedy is an independent, third party repair technician not affiliated with any original manufacturer. Like any repair provider outside the original manufacturer, GeekRemedy does not always have access to original equipment manufacturer (OEM) parts.
You recognize that after any service is performed, the damaged parts that are replaced during service become property of GeekRemedy. Upon payment for any repair or service, you forfeit any claim on the damaged parts that were replaced during the repair or their value.
Limitation of Liability
Repair of replacement of this your product, as provided herein, is your exclusive remedy. GeekRemedy shall not be liable for any indirect, special, incidental, exemplary, or consequential damages, including, but not limited to, lost data, lost revenues, lost profits, rental of replacement equipment, downtime, damage to property, and third-party claims, arising out of any theory of recovery, including warranty, contract, statutory or tort, notwithstanding the term of any warranty or any warranty implied by law, or in the event that any warranty fails of its essential purpose. In no event will GeekRemedy's total cumulative liability exceed the purchase price of the device or service. Use of the device is at your own risk.
Accessing Data on Customer Devices
As part of our required diagnostic testing, certain applications containing customer data (such as camera to test front and rear camera and dial pad), may need to be accessed to thoroughly test the device’s functionality. This process is essential to ensuring we have done our due diligence in repairing your device to the best of our ability. This information is never intentionally exposed in any way and will not be mishandled or sold to third party companies for any purpose. GeekRemedy will never transfer or copy data on a customer's device to any other equipment without customers express consent or unless the operation is required to complete the services requested by the customer.
Data Loss
Customer agrees that prior to GeekRemedy servicing of any customer equipment, it is customer’s responsibility to: (1) backup all data, software, information, or other files stored on customer’s computer disk drives, peripherals, MP3 player, DVD player, camcorder, digital camera or on any other electronic storage device; and (2) remove all compact disks, floppy disks DVDs or other media from customer’s product, as applicable. GeekRemedy shall not be liable under any circumstances for any loss, disclosure, alteration, or corruption of any data, software, information, files, videotapes, compact disks, floppy disks, laser disks, cassettes, DVDs, film, or other media
.Liquid Damage Diagnostic and Board Cleaning Service
You understand that due to the nature of liquid damage, a device that may arrive in “working” or "partially working" condition with liquid damage present, may not work after the diagnostic is performed. Liquid causes corrosion and rust on many components which can result in reduced device functionality after disassembly and re-assembly.
You understand that if a device is operable upon arrival it is recommended that you back up the device before leaving it to be diagnosed. GeekRemedy is not responsible for any data loss/ non-working devices after a diagnostic is performed in the presence of liquid damage.
You understand that the goal of a liquid cleaning service is to get the motherboard of the device in an operable condition. This service does not include non-integrated parts such as physical buttons, batteries, Wi-Fi cards/cables, or any other components that are not built into the motherboard itself.
You understand that if the liquid damage motherboard cleaning service resolves all device issues, then customer will be responsible for the liquid damage motherboard cleaning fee stated on the work order.
You understand that if additional non-integrated components are needed to fix the device, you will be contacted with a detailed price quote.
Repair Time and Delivery
GeekRemedy will make reasonable efforts to deliver repaired equipment within the estimated time of delivery, but does not guarantee that a repair will be completed within a specific period of time. GeekRemedy shall not be liable for any failures or delay in service due to any cause beyond its control. GeekRemedy reserves the right to refrain from providing the repairs or services ordered and instead refund customer’s payment at its sole discretion.